Last updated July 18, 2024
1. Introduction
UPPERCLOUD, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Myhealinglingo mobile application and related services (collectively, the “App”).
Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our App.
2. Information We Collect
We collect and process the following types of personal data:
a) Surveys: Opinions, preferences, and demographic information.
b) Journal Entries: Content of your journal entries.
c) Health Information: With your explicit consent, health-related data from other tracking apps.
d) User Data Entries: Profile information, goals, and other voluntarily provided personal data.
e) User Preferences: App settings, customizations, and feature usage.
f) Device Information: Device identifier, IP address, operating system, browser type, and mobile network information.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
– Consent: For processing health data and sending marketing communications.
– Contractual Necessity: To provide our services as per our agreement with you.
– Legitimate Interests: To improve our services, prevent fraud, and for direct marketing (where permitted).
4. How We Use Your Information
We use your information for the following purposes:
– Providing, maintaining, and improving our App and its features
– Personalizing your experience and delivering relevant content
– Processing and analyzing survey responses and journal entries
– Providing health insights (with your explicit consent)
– Responding to your comments, questions, and requests
– Sending technical notices, updates, security alerts, and support messages
– Complying with legal obligations
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. Specific retention periods vary depending on the nature of the data and its purpose.
6. Data Storage and Security
Your data is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. International Data Transfers
If you are located in the European Economic Area (EEA), your personal data may be transferred to countries outside the EEA. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
8. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
– With your consent
– To comply with legal obligations
– To protect and defend our rights and property
– With service providers who help us operate our business and the App
– In connection with a merger, sale, or acquisition of all or a portion of our company
9. Your Rights Under GDPR
If you are in the EEA, you have the following rights:
– Access: You can request access to your personal data.
– Rectification: You can request correction of inaccurate or incomplete data.
– Erasure: You can request deletion of your personal data in certain circumstances.
– Restriction: You can request restriction of processing of your personal data.
– Data Portability: You can request a copy of your data in a structured, machine-readable format.
– Objection: You can object to processing based on legitimate interests.
– Withdraw Consent: You can withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information in the “Contact Information” section.
10. Automated Decision-Making
We do not use automated decision-making, including profiling, in a way that produces legal effects concerning you or significantly affects you.
11. Cookie Policy
We use cookies and similar tracking technologies to track activity on our App and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.
12. Data Breach Notification
In the event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so, without undue delay and, where feasible, within 72 hours after becoming aware of the breach.
13. Children’s Privacy
The Myhealinglingo App is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not use the App or provide any information on the App.
14. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
15. Contact Information
If you have any questions about this Privacy Policy, or to exercise your rights, please contact us at:
UPPERCLOUD, LLC
2384 Anita Ave, Sacramento, CA 95822, USA
Email: [email protected]
Phone: 415-789-6529
Data Protection Officer: [Insert name and contact details if applicable]
For users in the EU: You have the right to make a complaint at any time to your local supervisory authority for data protection issues.
By using the Myhealinglingo App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.